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Everyday POS tasks and training reference

Find register, customer, membership, transaction, and receipt instructions in the dated NXT Wash training guide.

About this guide

The POS training PDF illustrates these workflows. Match menus and transaction permissions to the current application.

Open the complete training guide.

Find the task

Task Reference pages
Identify POS equipment and screen areas 4–6
Open/close the register, bank drop, time clock 7–8
Cash/card sale and invoicing 9–10
Promotions and discounts 11
Gift cards and washbooks 12–15
Recurring/prepaid memberships and redemption 16–18
Customer search, profiles, vehicles, tag/plate edits 19–21
Transaction search and authorized refunds 22–23
Print, email, or SMS a receipt 24

Receipt lookup in the guide

The guide shows Transactions → find the transaction → open its details → Get Receipt, followed by the available print, email, or SMS option. Confirm the correct transaction and customer destination before sending a receipt.

Customer lookup in the guide

The Customers section describes searches by name, phone, email, license plate, or RFID tag. Confirm the correct customer and vehicle before editing an account or redeeming a membership.

When the screen differs

Record the function you were trying to use and the page of the guide, then ask through White Water channels for the current workflow; only White Water technicians contact NXT Wash. The guide itself contains an apparent repeated “Close Register” instruction under the time-clock section, so that section needs trainer review.