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Kiosks & payments

Screens, card readers, cash devices, and receipts.

6 articles
Staff

Card reader is not ready

Recognize the normal Welcome screen, distinguish cancellation messages from reader faults, and collect useful support details.

Staff

Cash acceptor or dispenser is not working

Record the device status and check the basics before a technician intervenes.

Staff

Everyday POS tasks and training reference

Find register, customer, membership, transaction, and receipt instructions in the dated NXT Wash training guide.

Staff

Is the POS connected to its middleware?

Check the POS connection indicator, browser, Wi-Fi and middleware client count.

Staff

Kiosk screen is blank, frozen, or missing the keyboard

Distinguish the display from the computer that runs the lane.

Staff

Receipt printer or cash drawer problem

Check the Volcora POS printer, USB and cash-drawer connections, and find the correct manufacturer driver.