WWX Support (401) 209-1110
Staff

PAX A35

The card reader used at the cashier POS station.

PAX A35 payment reader at the counter. From NXT Wash Site Network Topology; image by the operator.

What it does

The card reader used at the cashier POS station.

Normal idle screen

All credit card readers normally sit on the Welcome screen when idle, including the PAX IM30, A35 and A77.

A message such as “Transaction cancelled” does not, by itself, mean there is a problem with the reader. Distinguish the transaction message from an actual failure to accept payments.

See the normal Welcome-screen photo and message guide.

Guides and references

Getting help

Contact WWX Support: (401) 209-1110 or submit a ticket. Only White Water technicians contact NXT Wash. Report the location, lane number, symptom, and which functions still work.