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Technician library

Installation, configuration, and deeper diagnostic guidance.

For authorized technicians. Installation guides, connection details, and network references for the White Water team.
32 articles
Technicians

Axis P32 camera configuration

Stream profiles, exposure, night mode and diagnostic logs for P3265-LV and P3265-LVE cameras.

Technicians

Cash middleware diagnostic checklist

Identify the cash hardware and lane, compare Genmega and Fujitsu pictures, and inspect cash-service connections.

Technicians

Eaton SMART1500LCD battery backup

Identify the selected 2U UPS and its place in the rack.

Technicians

Firewall service reference

Service hosts, protocols and ports for site network planning.

Technicians

Flash a computer with Ubuntu 24.04 Desktop

Prepare the USB installer, perform a clean Ubuntu install, record the login and hand off to NXT Wash configuration.

Technicians

ICS Auto Sentry retrofit for NXT Wash

Replacement faceplate, Beetronics screen, middleware and lane peripheral connections.

Technicians

Jetson and Rekor setup

Configure the local ingest service, Scout agent, camera stream and display settings.

Technicians

Kesseltronics rTC: configuration and diagnostics

Find controller status, device traffic, incident reports and backup tools at sites with an rTC.

Technicians

Local application endpoints

Local service ports, middleware API documentation and URL examples from the updated network map.

Technicians

LPR architecture and lane-mapping checks

Verify the camera, Rekor agent, local relay and intended lane middleware.

Technicians

MGC / MGC-Pro: display, loops & service mode

Read the gate controller screen and find the matching detector menu.

Technicians

MicroDrive: messages & reset reference

Identify a gate message and open its manufacturer troubleshooting section.

Technicians

Middleware commands: everyday checks and maintenance

Commands for logs, service status, software updates, device configuration and recovery.

Technicians

Middleware connections, startup and dependency errors

Check connected-client counts in middleware logs and capture startup or dependency failures.

Technicians

Middleware installation: technician guide

Prepare an Ubuntu middleware computer, follow the installer stages, and verify the White Water deployment.

Technicians

Move TunnelWatch to the new network

Preserve the controller network while changing the external connection.

Technicians

NXT Wash contacts for White Water technicians

Named NXT Wash contacts for White Water technicians; staff use White Water channels first.

Technicians

NXT Wash equipment and software glossary

Plain-language meanings of the equipment labels and software terms used in this library.

Technicians

NXT Wash equipment connections

White Water’s tunnel connection and the power, Ethernet, USB and display connections used by NXT Wash equipment.

Technicians

NXT Wash installation reference library

White Water network guidance and original kiosk/POS conversion guides.

Technicians

NXT Wash RFID reader setup and diagnosis

Confirm PoE, network settings, reader mode, and lane behavior.

Technicians

PAX readiness and parameter refresh

Check network readiness and coordinate with the payments team.

Technicians

POS and tunnel loader conversion to NXT Wash

Separate the POS peripheral work from the simpler loader handoff.

Technicians

Preferred White Water rack layout

9U rack diagram: router, patch panel, switch, 4U middleware/Jetson area with rear power strip, and 2U UPS.

Technicians

Self-install readiness

Equipment preparation, installation prerequisites and White Water support decisions.

Technicians

Tablet Setup Overview

Configure the Galaxy Tab Active5 for its assigned NXT Wash role and verify its connection.

Technicians

White Water 24-port network map

Updated White Water network diagram, address ranges and switch-port reference.

Technicians

White Water installation and cutover sequence

Stage the network, convert one lane at a time, and coordinate tunnel downtime.

Technicians

White Water installation playbook

Prepare, stage, connect and test equipment during a White Water site conversion.

Technicians

White Water kiosk screen replacement

Replacement kiosk screens connect directly to middleware: HDMI for picture and USB for touch.

Technicians

White Water network standard

Site equipment, network layout, wireless naming and connection references.

Technicians

XPT5 hardware retrofit for NXT Wash

White Water’s replacement screen, direct HDMI/USB connection, IM30, scanner and cash-device conversion.